Terms of service


📜 Terms of Service

Welcome to BachpanSathi.com. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. 🧾 General Conditions

By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian. We reserve the right to refuse service to anyone at any time for any reason. You agree not to use our products or services for any illegal or unauthorized purpose.

2. 🛍️ Products & Services

BachpanSathi.com offers school stationery products, many of which are customized or made-to-order based on customer inputs. We strive to display product details, colors, and designs as accurately as possible; however, slight variations may occur due to screen settings, printing processes, or material differences. We reserve the right to modify or discontinue products without prior notice.

3. ✏️ Customization Responsibility

Customers are solely responsible for providing accurate details such as name spellings, design selections, colors, and other customization inputs. Once an order is placed, it will be processed based on the information provided, and we are not responsible for errors submitted by the customer.

4. 💳 Pricing & Payments

All prices listed on the website are in INR (₹) and are subject to change without notice. We reserve the right to correct any pricing errors. Payment must be made in full at the time of purchase unless Cash on Delivery (if available) is selected. Orders will only be processed after successful payment confirmation.

5. 🚚 Shipping & Delivery

We aim to process and dispatch orders within the estimated timelines; however, delivery times may vary depending on location and courier services. Delays caused by third-party logistics, weather, or unforeseen circumstances are beyond our control, and we shall not be held liable for such delays.

6. 🔁 Replacement Policy

We follow a strict no refund policy. Replacement is only provided for damaged, defective, or incorrect items, subject to our Replacement Policy. Customers must report issues within 48 hours of delivery with proper proof (unboxing video and images). For full details, please refer to our Return & Replacement Policy.

7. ❌ Order Cancellation

Orders cannot be cancelled once they are processed or dispatched. Customized orders are non-cancellable under any circumstances.

8. ⚖️ Intellectual Property

All content on BachpanSathi.com, including logos, designs, images, text, and graphics, is the property of BachpanSathi.com and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. ⚠️ Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability, if any, shall not exceed the amount paid by the customer for the product.

10. 🔐 Privacy Policy

Your submission of personal information through the website is governed by our Privacy Policy. We take reasonable measures to protect your data but cannot guarantee absolute security.

11. 🔄 Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. It is your responsibility to review this page periodically.

12. 📞 Contact Information

For any questions regarding these Terms of Service, you may contact us at: